Reservation

English Lesson

RESERVATION

Opening conversations of Receptionsist

·         Yes. Sir/Miss/Ma’am, can I help you?

·         Good morning, may I help you?

·         Lestari Hotel, could  help you?

Hotel Reservation

·         What kinds of room do you need?

·         Would you like single or double bed?

·         How long will you stay, sir/Ma’am?

·         How long will you be staying, sir/Ma’am?

Ticket Reservation

·         What ticket do you want, sir/Ma’am?

·         When will you fly, sir/ma’am?

·         When wil you arrive?

·         When will you be arriving?

Refusing Reservation

·         I’m sorry to inform you that all

Rooms/seats/tickets/tables have been reserved

·         I’m really sorry, I’m afraid we cannot make any reservations for you

·         All Rooms/seats/tickets/tables have been reserved